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Genesys Cloud Background Assistant
Enterprise Deployment Package for
Genesys Cloud Background Assistant
Publisher | Genesys |
---|---|
License Type | Commercial |
Product Homepage | https://help.mypurecloud.com/articles/genesys-cloud-background-assistant-gcba-overview/ |
Description:
Genesys Cloud Background Assistant (GCBA) is a Windows service that enables screen recording for agents using Genesys Cloud in browsers or embedded clients. It runs silently in the background and starts with the system. GCBA supports proxy servers but not VDI environments unless installed directly within them.
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Genesys Cloud Background Assistant
Genesys Cloud Background Assistant
Description:
Genesys Cloud Background Assistant (GCBA) is a Windows service that enables screen recording for agents using Genesys Cloud in browsers or embedded clients. It runs silently in the background and starts with the system. GCBA supports proxy servers but not VDI environments unless installed directly within them.
Contact our experts
Are you interested in our Package Store, need further information, or have other questions? We will support you with your request – contact us today.