Ava is a cloud-based service and app that converts live speech into text captions in real time. It is designed to help people who are deaf or hard of hearing follow conversations by providing accurate live captions and transcripts for in-person and online meetings or events. The platform uses AI and optional professional human support for higher accuracy, and it works across devices including web browsers, mobile phones, and desktops. Ava also supports multiple languages and integrates with video conferencing tools to make communication more accessible.