MailPlug Groupware is a cloud-based business collaboration and email service that integrates essentials like email, messaging, approval workflows, attendance (time-and-attendance) tracking, and scheduling. It offers unlimited storage capacity and includes security features such as data encryption, intrusion prevention, and firewall protections, along with certification to regulatory standards. The service has tiered pricing based on organization size, and also provides additional premium modules (for example, enhanced drive storage). There are customer support options that include manuals, remote support, and consultation for deployment.